TERMS AND CONDITIONS
The operator of an Internet portal
Velké Hamry 224
Velké Hamry 46845
1) The registration
"I declare that the data are used only for identification purposes and the purchase will not be provided to third parties or otherwise misused. By confirming the registration I agree with sending e-mail invitations from an online store goodcase.cz, in accordance with Act no. 480/2004 Coll., On some services of the information society. "
Orders can be made without registration.
2) The adoption and execution of the order, the purchase contract
Buyer's order is a sales contract and the actual purchase contract is concluded at the moment of delivery of a binding agreement of the buyer and the seller of this proposal (binding confirmation of an order by the seller). From that moment between the buyer and the seller created mutual rights and obligations.
Conclusion of the sales contract the buyer confirms that he is familiar with these terms and conditions, including complaints of conditions and agree with them. These terms and conditions and regulations are adequately buyer before placing the order and has advised to become acquainted with them.
Seller reserves the right to cancel the order or part thereof prior to the conclusion of the purchase contract in the following cases: goods already produced or delivered or are significantly changed the price of the goods supplied. In the event that this happens, the seller will immediately contact the buyer to agree on further action. In the event that the Buyer has paid a part or the whole amount of the purchase price, this amount will be credited back to his account, contract of sale does not occur.
All orders received in the transaction are binding. The order can be canceled before its shipment. In case the order will not be canceled until before shipment, and will be shipped, the customer may be required for reimbursement of costs associated with the shipment of goods. The acceptance of the order you are automatically notified by e-mail - e-mail. The details of each product and the order confirmation is the expected delivery time goods not in stock. Each item is displayed if the goods are in stock or not. If the goods are not in stock or stock contractor, we will inform you immediately about the next delivery date.
If you make a cancellation orders within 12 hours, we consider the order as canceled. Cancellation can send e-mail or perform telephone. Cancellation must state your name, e-mail address and order number.
3) The types of public transport carriers:
Orders can be picked up the same day, provided that the merchandise is in stock. In other cases, we will inform you. Orders can pick up the agreement.
Goods delivered PPL Czech Republic
Transportation, unless otherwise stated, is charged in the amount of 150, - CZK
If your carrier does not reach the delivery address, contact you on the phone numbers and speaks with you at the hour of repeated delivery, which is free. If you choose to pay cash on delivery, goods pay cash on delivery from the carrier. The current state of the package you can watch online on http://www.ppl.cz
For some especially bulky, heavy or otherwise poorly transportable products can be increased transportation costs. The cost of transporting appears immediately after selecting modes of transportation. Complaints shipment is only possible for takeover!
ATTENTION! If the package is visibly damaged or if it violates protective tape, apply a claim directly with the carrier. For damages incurred during transportation contractor bears responsibility.
The shipment usually arrives the next day from dispatch. The customer is informed by sending e-mail.
Goods delivered PPL Slovakia
Transportation, unless otherwise stated, is charged in the amount of 250, - CZK
Terms PPL carrier delivers the shipment to the specified delivery address. Delivery shipments to Slovakia carriers typically takes 2 business days. If you choose to pay cash on delivery, goods will pay in EUR. Price is translated at the exchange rate of CSOB (foreign exchange purchases) applicable on the date of collection of the consignment. Current rate naleznate to http://www.csob.cz. The current state of the package you can watch online on the website http://www.ppl.cz after entering the number of the package. Number package will be sent by e-mail on the day of dispatch of the consignment.
In the package you will always find proof. The warranty period begins on the date indicated on the document. The warranty period is given for each product in the product detail. In doubtful cases the warranty period may be extended by 5 (five words) days as compensation for time traffic.
5) Conflict with the contract - general information
In the event that the matter on receipt of the buyer is not in conformity with the contract (hereinafter referred to as "conflict with the contract"), the buyer has the right to the seller free of charge and without undue delay, put in accordance with the purchase contract, and according to by exchanging the purchaser, or repair; unless such a procedure is not possible, the buyer may request a reasonable discount on the price or withdraw from the contract. This does not apply if the buyer for breach of contract knew or conflict with the contract he has caused. Conflict with the contract, which will take effect within six months from the date of the takeover is considered to be inconsistency in its takeover, if not in the nature of things or if it is proven otherwise.
Goods provides a warranty period set by the law.
6) the consumer's right to withdraw from the contract
If the purchase contract concluded by means of distance communication (the Internet), the consumer in accordance with § 53 par. 7 of the Civil Code, the right to withdraw from the contract within 14 days of receipt of goods. In this case, the consumer contacts the seller and preferably in writing, that it was withdrawing from the contract stating the order number, purchase date and account number for refund. Money can also return cash in the company's headquarters. The withdrawal must be received no later than the last day of the 14 day period. In special cases, taking into account the circumstances of the extended return period, but not later than 30 days from delivery.
This provision can not be understood as free rental of goods. The consumer in case of using the right to withdraw from the contract within 14 days of receipt of benefits, suppliers must give everything under a contract awarded. If it is not quite possible (eg. In the meantime the goods are destroyed or consumed), the consumer must provide monetary compensation in return, what can no longer be issued. If returned goods is only partially damaged, the seller may apply to the consumer the right to compensation and set off its claim for refund of the purchase price. The seller in this case is required to prove the damage incurred. Seller consumer in this case returns only thus reduced the purchase price.
The purchase price to be refunded to the buyer, the seller can also set off the direct cost of returning the goods (freight, etc.).
Right of withdrawal consumer has, in respect of contracts:
the provision of services if their performance was started with his consent before the expiry of 14 days from the receipt of benefits,
the supply of goods or services whose price depends on fluctuations of financial markets beyond the control of the Seller,
the supply of goods made by request of the purchaser or his person, as well as goods that are subject to rapid deterioration, wear and tear,
delivery of audio and video recordings and computer programs, if the buyer their original packaging,
the supply of newspapers, periodicals and magazines, consisting of game or lottery.
7) Delivery and delivery conditions
Some shipments may be divided into multiple packages.
All shipments follow up to their delivery, and to prevent problems that arise during delivery.
How do you return goods:
1) Prepare the shipment as described below. How nice you know when and where we will be able to pick up the shipment, please contact us.
2) The goods to be sent back to our address please follow the steps below from your chosen carrier.
How to prepare shipment
The consignment must be complete (including all accessories and documentation) and in the condition in which you accepted when delivered. The goods attach proof of purchase. Please always use wrapping paper or cardboard, so that could occur during transportation sticking, description or another devaluation original packaging. Do not send cash on delivery, we recommend that you insure the goods. Money will be returned only to a bank account (do not forget to mention) and usually within 3 working days of receiving the shipment. In case of returning the goods will be decreased by the amount of the shipping cost (not for complaint!).
8) Method of payment
All payment methods can be selected before selecting transport.
prepayment - when selecting this option you will receive an advance sheet with all the data for payment. We will ship the goods after receiving the payment to bank account
COD 40, - CZK Czech Republic CZK 70, - Slovakia - ordered goods will be sent by PPL and upon receipt of the goods is paid in cash.
personal collection - paid in cash upon personal collection.
When paying by credit cards you do not have to worry about abuse. We use proven payment gateway protocol 3-D Secure, supported by card associations.
All internal information (passwords, names, operations) are encrypted. To increase the speed does not encrypt general information (information about each item of goods).
If the goods you received from us is damaged or malfunctioning, follow the Complaints Procedure. Returns due to withdrawal is described in section 6. Terms and conditions.
11) Complaints procedure
The products covered by the right to a claim must be forwarded for consideration immediately after discovery of the defect must be clean and appropriate supporting documents and a description of the defect or fault location marked.
How to proceed
In the case of a complaint, you can choose between two options, follow the steps below: Send product to address - the "contact address". Transportation is paid by the seller. Once you know when and where we will be able to pick up the shipment, please contact us. The consignment must be complete (including all accessories and documentation) and in the condition in which you accepted when delivered. The goods attach proof of purchase. Please always use wrapping paper or cardboard, so that could occur during transportation sticking, description or another devaluation original packaging. Do not send cash on delivery, in which case the goods will not be accepted. We recommend that you insure the goods.
Immediately after receiving the goods you receive a complaint report
Goods must be properly packed for transport so as to prevent any further possible damage.
Faulty or damaged goods will be replaced or refund your purchase price.
The goods must be accompanied by all documents that the buyer received the goods, that is, for example, receipt, warranty card and other.
Seller assumes no liability for damages arising from the operation of products, functional properties and damage from improper use of products, as well as damage caused by external events and mishandling. At the origin of this defect is not covered by warranty.
Goods for health reasons is the claim made only properly cleaned.
If the manufacturer provides a warranty longer is listed in the catalog of the goods.
U of rejected complaints may be charged the cost of claims management and handling fees.
The settlement of the complaint will be informed by e-mail or SMS. As with delivery orders will be informed about the expedition and package delivery date.
Thank you for the time you spent reading business conditions.
Terms and conditions are valid from 1 October 2014 until further notice.
Information for buyers: in case of changes in business conditions, the applicable terms and conditions that were in force on the date of purchase.